RETURNS

We want you to love your purchase! If it doesn’t meet your expectations, you may return it within 14 days. To be eligible, the item must be in the same condition as when you received it—unworn, unused, with all tags attached, and in its original packaging. 

We recommend trying your shoes on a soft surface, such as a carpet, to avoid scratches on the soles. Please note that we cannot accept returns for items showing signs of wear, scratches, or marks.

We offer free shipping on all orders; however, return shipping costs are the responsibility of the buyer. A return fee will be deducted from your refund.

To set up your return, contact us at info@baladigala.se